Refund policy

Refunds and Returns

We offer a 14-day return policy, allowing you to request a return within 14 days of receiving your item.

How to Return an Item

To qualify for a return, your item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. You'll also need to provide a receipt or proof of purchase.

1. Initiate a return by contacting us at sportingpalestine@gmail.com with "Return and Your Order Number" in the subject line (e.g., RETURN ORDER #1000).

2. We will review your request and, if approved, provide you with a return shipping label and instructions.

3. Please note that returns sent without prior authorization will not be accepted.

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you'll be automatically refunded using your original payment method within 10 business days. Please remember that your bank or credit card company may take additional time to process and post the refund. Shipping fees are non-refundable. All returns must be shipped via traceable mail in a secure package to: 3578 Elker Rd., Corona, CA 92882. We are not liable for packages lost in transit; please keep your tracking number for reference.

Exceptions or Non-Returnable Items

1. Items that have been washed.

2. Visibly worn items (with stains, heavy wrinkles, or fragrances).

Exchanges

The fastest way to ensure you get the desired item is to return your current item and make a separate purchase for the new one. To initiate an exchange, contact us at sportingpalestine@gmail.com with "Exchange and Your Order Number" in the subject line (e.g., EXCHANGE ORDER #1000).